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The team behind Duchy’s vaccine booking system
Bodmin-based Tango3 Health designed the booking system software for covid vaccinations in Cornwall.

Bodmin-based Tango3 Health designed the booking system software for covid vaccinations in Cornwall.

21st April 2021

By Ollie Young

A Bodmin-based software company has played its part in combatting the coronavirus pandemic by developing a bespoke software service for the mass booking of covid-19 vaccinations.

Tango3 Health, which specialises in digital infrastructure, software development and digital design, created the booking system in partnership with Cornwall Ambulance Service, Cornwall Council, Kernow Clinical Commissioning Group and the Royal Cornwall Hospitals NHS Trust.

Mike Trebilcock, co-director for the firm based on Normandy Way, said: “At the beginning of the national vaccination programme for covid-19, it became clear that there was no effective booking system in place for front-line staff and key workers.

“We had, however, already launched a pilot version of the software for Cornwall’s Flu Vaccine Drive Through (VDT) project, where more than 14,000 vaccinations were booked and rolled out successfully.”
VDT is a self-service system which provides key workers and front-line staff with a booking link via text or email, allowing them to go online to book or amend appointments, and rebook missed sessions.

Holding centralised records, the software also helps the NHS plan for upcoming demands on both vaccine supply and clinic staff, and import users from other systems. Built from the ground up, it simplifies complex mass vaccination programmes, the firm said.

Mike continued: “Due to being cloud-based, the VDT offers a cost-effective and easily scalable service which can be used for all vaccination types.

“The success of the VDT software has solidified the position of Tango3 as a credible new player in the digital health market, and we are proud to be helping to solve pressing digital transformation issues in the covid era.

“Our ambition is now to use the service to improve the uptake and efficient delivery of annual vaccinations for both patients and surgeries.”

Since the launch of the software, Tango3 has seen an increase in demand for its services, and has received business support from the Cornwall and Isles of Scilly Growth Hub, which signposted them to recruitment and finance organisations such as Unlocking Potential and SWIG Finance.